Privacy Policy
Summary
We take the protection of your personal data very seriously. This policy details what information we gather when you use Thornwick Kapsted (the Website), how we use it, when we may share it, and the options available to you. For any questions please contact: [email protected].
What we collect
We collect technical information (including your IP address, device and browser details, pages visited, time stamps and error reports) as well as data you provide voluntarily (such as your name, email and phone number when requesting a connection to a trading partner). Some technical data may not personally identify you.
Providing information is not mandatory, but certain features or connections may not be available without it. This website is not intended for anyone under the age of 18. Should we discover we have collected data from a minor, we will delete it immediately in accordance with legal requirements.
Purposes and legal bases
We use the collected information to run the website, reply to enquiries, connect you with trading partners when requested, meet legal obligations, protect our services, carry out analytics for service improvement, and safeguard our legal position. We rely on your consent, our legitimate business interests, and/or legal requirements depending on the specific purpose.
| Typical purpose | Typical legal basis | |
| 1 | Share your information with a trading platform you have asked us to contact | Consent / steps necessary prior to entering a contract at your request |
| 2 | Customer support, security, fraud prevention, analytics and general business operations | Legitimate interests and/or legal obligation |
Sharing and international transfers
We may share information with trusted service providers who assist with hosting, data analysis and website support under strict confidentiality agreements. We also share data with trading platforms when you request an introduction, professional advisors, and regulatory authorities when legally required. Information may be processed in countries outside the UK; when necessary we apply recognised safeguards such as standard contractual clauses.
Cookies
We and selected partners use cookies and similar technologies for essential site functions, user preferences, performance measurement and permitted marketing activities. You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may limit website functionality. We do not currently respond to Do-Not-Track signals.
| Type | Purpose |
| Strictly necessary | Essential for security, user sessions and basic website operation. |
| Functional / performance | Store your preferences and analyse overall usage patterns to enhance the service. |
Retention, security, and third-party sites
We retain personal information only for as long as required to fulfil the purposes outlined and to comply with legal obligations, after which it is deleted or made anonymous. While we use strong security measures, no internet transmission is entirely without risk. External websites linked from our pages operate under their own privacy policies.
Your rights and updates
Depending on applicable law, you have the right to access, correct, erase, restrict processing, request data portability, or object to certain uses of your information. You may also withdraw consent where it forms the basis of processing. UK users can contact the Information Commissioner’s Office with any concerns. We may ask for identification before processing requests. This policy may be updated from time to time; changes will be posted on the Website.